Global Markets Manager Confirmations and Settlements

Description

Description

Overview

The Global Markets Operations team within Commercial Operations supports Middle and Back-Office functions across a range of Listed and Over the Counter (OTC) derivatives products. Within Global Markets Operations, the Confirmations and Settlements team is tasked with managing all transactional lifecycle events (affirmation, confirmation, settlements, etc.) across the Global Markets product suite (Foreign Exchange, Interest Rate and Commodity derivatives, Futures).

Job Description

This position reports to the Head of Global Markets Operations. The position will have direct responsibility for various settlement and confirmation activities, reporting and reconciliation and will lead process improvement, automation and enhancement activities within the Confirmation & Settlements function. This individual will:

• Oversee daily production tasks
• Act as a point of escalation for issues
• Hand-hold large/sensitive transactions as necessary
• Partner with the Global Markets Operations Change Delivery Lead to identify, prioritize and complete projects to enhance Confirmation and Settlements functions with focus on process re-engineering and client experience
• Liaise with various technology and support teams to build out MI and canned reporting
• Flex across the different functional teams to assist with day over day activities as necessary and ensure tasks are completed timely and accurately
• Ensure day over day operational and core systems readiness

Responsibilities

• Support of daily activities related to Confirmations and Settlement including:
  • Tracking settlement details and resolving settlement issues with client and Front Office in advance of value date
  • Direct interaction with external clients and the business line to resolve trade and settlement issues
  • Daily reconciliation of P&L to Ledger
• Oversight of large/sensitive transactions and Time sensitive payments to clients ahead of local market close
• Ownership of USD Nostro funding process
• Development and implementation of strategic goals consistent with Commercial Operations strategy and aligned across constituent business lines
• Management of staff – direct oversight of a team of individuals with responsibility for talent management and staff development
• Supporting the development and implementation of strategic business initiatives - new product offerings, regulatory initiatives
• Verification and maintenance of Static Data (add / change information specific to account settlement instructions to ensure processing systems have correct settlement data and where applicable, compares e-commerce platform SSI data (FXALL, MISYS, Bloomberg) to instructions on Operations systems)
• Develop and strengthen relationships with key business partners and stakeholders
• Challenge team to find new/different ways to work through leveraging automation or process re-engineering. Identify and create projects for process enhancements (controlled in Jira workflows) and work with EO to implement.
• Enhance the effectiveness of existing internal controls within Confirmation and Settlements team
• Identify, escalate and resolve issues that present risk to the bank and/or our customers
• Report monthly KPI’s and key updates for senior management review

Qualifications

• Bachelor’s Degree required
• 5-10 years of industry experience with prior experience managing staff. The ideal candidate will have strong and diverse derivative product (Foreign Exchange, Interest Rate and Commodity derivatives) background and awareness of industry best practices and regulation
• Working knowledge of common E-commerce platforms (360T, FXALL, Bloomberg)
• Prior exposure to Global Markets Operations core technology (WallStreet Systems and Calypso) is preferred
• Capable of detecting, interpreting and effectively socializing complex or sensitive issues
• Analytical thinker who is able to quickly identify connections between various pieces of data and systems and effectively articulate business impact
• Displays strong verbal and written communication and interpersonal skills
• Proficient with Microsoft Access/MS Excel 9ability to create MS Access queries and write formulas in Excel (vlookups, etc.))
• Deep understanding of SWIFT standards (payments and confirmations) and industry standard settlement practices.
• Understanding of accounting principles and practice
• Ability to prioritize, perform and coordinate tasks in a fast-paced environment

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws

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